I just had my call with Michael and here is the summation of what he said! He was shocked to see the Yacht was in such good condition "I have never seen 12 year old fiberglass look like that" so the upkeep was well noted and the conversations Brett and Michael had about full time crew taking care of her were well noted! He said the layout was incredible and the Yacht was of a higher standard than he expected! His wife, who was very hesitant about yacht charters as a whole, actually cried leaving COPAY because it was so wonderful! The Chef was "outstanding" and he furthered to say that if he had a Yacht, he would steal her because they were blown away by the food. He said that all of the crew deserved "gold stars" because of their attention to detail, care they showed Michael and his guests, as well as the ways they went out of their way to make the charter memorable. He referred to Colton as "Johnny on the spot" and Brett as "truly amazing at his job." He said that if he had to sum up the charter in one sentence it would be that "being on COPAY is like being on a five -star floating hotel." He reached out to me daily while on board and each time sent a message about the Crew being so phenomenal and the charter going so well. From my side, Brett was incredibly responsive with calls and texts, he was truly professional and read the client so well. This charter would not have been what it was without him! I cannot thank you enough for having such a great team and yacht in your hands! I certainly look forward to my next experience with you and COPAY!